Privacy Policy

1. Introduction

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly, including:

1. account registration details (name, email address, password);
2. profile information for Dealers (business name, contact details);
3. listing content (item descriptions, photographs, prices); and
4. communications with us or other users through the platform.

2.2 Information Collected Automatically

When you use our platform, we automatically collect:

1. device information (browser type, operating system);
2. usage data (pages visited, features used, time spent); and
3. technical data (IP address, cookies, log files).

3. How We Use Your Information

We use your personal information to:

1. provide, maintain, and improve our platform;
2. process transactions and manage your account;
3. communicate with you about your account, listings, or enquiries;
4. send service-related notifications and updates;
5. detect, prevent, and address fraud or security issues;
6. comply with legal obligations; and
7. enforce our Terms and Conditions.

4. Disclosure to Third Parties

We may disclose your personal information to:

1. service providers who assist in operating our platform (hosting, payment processing, analytics);
2. other users where necessary to facilitate transactions (e.g., Dealer contact details to Customers making enquiries);
3. professional advisers (lawyers, accountants) when required;
4. law enforcement or government authorities when required by law; and
5. a successor entity in the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

6. Your Rights

6.1 Access and Correction

Under the Australian Privacy Principles, you have the right to access and correct your personal information. You can update most of your account information directly through the platform. For other requests, please contact us using the details below.

6.2 Complaints

If you believe we have breached the Australian Privacy Principles or handled your personal information inappropriately, you may lodge a complaint with us. We will investigate and respond within 30 days.

If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

7. Cookies and Tracking

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email or through the platform. Your continued use of the platform after any changes constitutes acceptance of the revised policy.

9. Contact Us

For questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us through the contact form on the platform or at the contact details published on the platform.